What if I don’t have insurance?

Patients not covered by insurance are considered “self pay” and are required to make a minimum payment on their account at the time of service unless other arrangements have been made. If you are not covered by insurance, please contact our billing department as soon as possible to make arrangements for a payment plan.  Discounts…

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Do you accept third-party insurance?

Patients involved in a motor vehicle accident or similar situation should provide information regarding the responsible insurance so that we may bill that insurance as a courtesy. We will need the insurance name, mailing address, phone number, and the claim number in order to provider this service. Failure to submit this information to us prior…

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Do you accept secondary insurance?

We do bill secondary insurance companies with whom we have a current contract. While we contract with most area insurance plans, there exists no mechanism for us to bill plans with whom we do not contract. You will be asked to sign a waiver agreeing to payment of accrued charges if your child has a…

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Do you bill my insurance directly?

You are responsible to inform us of updated and accurate insurance information for us to properly bill insurance on your behalf. Insurance information must be updated for each patient in the family as each patient has a separate account. We bill participating insurance companies as a courtesy to you. You are required to pay your…

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How do I make a payment?

Childhood Health Associates of Salem accepts cash, personal checks (in-state only), money orders, VISA, and MasterCard. Payments can also be made online via our secure patient portal once an online account is created.

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